Return for any reason
You have the right to cancel your order and return a product for any reason at any time within 14 calendar days after the date from when the product is received. To exercise your right, you need to provide us with a clear expression of your intent to return a product or cancel an order by sending an e-mail to firstname.lastname@example.org or by using the form you can find on our website on the contacts page. Once you notify us of your intent to cancel, please return the product with the original receipt and original packaging to us within 14 days. Once we pick up the product or, in the event you are delivering the product to the carrier, we receive the product or proof that it has been shipped, we will provide you with a refund based on the original payment method within 7 business days. If the product is damaged, we may offset the amount of your refund by the diminished value of the product.